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Privacy Policy

 

ATLANTIC FLYBOARD collects customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting our website, or providing your information to us, you are accepting the practices described in this privacy policy.
    •    Information we collect about you
    •    Your California rights
    •    Use of this information
    •    Customized advertising
    •    Marketing email communications
    •    Your online account
    •    Third party service providers
    •    Cookies and web beacons
    •    Children’s privacy
    •    Security
    •    Updates to privacy policy

Information we collect about you


Any personal information you provide to us is maintained on secure servers and our internal systems. We collect information when you create an account online or update your account, sign in, place an order, communicate online with our customer service representatives, opt-in to receive our emails, shop online or join our social networking sites. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information. If you create an online account, you also have the option of providing your product preferences and demographic information.

Your California rights


ATLANTIC FLYBOARD collects various types of personal information about you both online and offline, as described in this privacy policy. Under California law, customers of ATLANTIC FLYBOARD who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please send us an email at 
info@atlanticflyboard.com
Alternatively, you may write to us at the following address:
ATLANTIC FLYBOARD 
1385 SW 4th Terrace Pompano Beach FL 33060

Use of this information
 When you place an order on our website, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. You will also receive order confirmation and shipping status emails.
We also maintain a record of your purchases made on our website and combine this with information you may have provided over the phone in order to serve you better. We may combine information you provide with demographic information and information that is publicly available. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience. If you communicate online with our customer service representatives, we will use the information you convey to respond to your requests and serve you better.

We may also share your information, including, without limitation, your email address (but not your credit card information) with unaffiliated third parties that would enable them to contact you about products or services you may be interested in.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.

Marketing email communications

At various points on our website, you have the option to join our newsletter/email list and receive information about our products and offers. Also, when you provide us with your email address when you create an account or update your account, log-in, place an order, make a customer service inquiry, opt-in to receive our emails or shop online, you may automatically be added to our email list and receive marketing or promotional information from us.
If you do not wish to receive ATLANTIC FLYBOARD marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all ATLANTIC FLYBOARD marketing emails, or you may email customer service at info@atlanticflyboard.com with the following:
The phrase "no ATLANTIC FLYBOARD email" in the subject line
    •    Your name and email address
From time to time, we may share your information, including, without limitation, email addresses (but not your credit card information), with unaffiliated third parties whose products or services may be of interest to you and who have their own privacy policy in place. If you do not wish to receive marketing emails from these third parties, you may opt-out by emailing customer service at info@atlanticflyboard.com with the following:
    •    The phrase "do not share email" in the subject line
    •    Your name and email address
You can also contact us via postal mail regarding any of the above by writing to:
ATLANTIC FLYBOARD 
1385 SW 4th Terrace Pompano Beach FL 33060
Or you may contact us by phone at 305.915.7450 - 24 hours a day, seven days a week.
Please be aware that it can take up to 10 business days to remove you from our marketing email lists. And although we will no longer share your contact information with unaffiliated third parties for their marketing purposes, if they already have your information you will have to opt-out of their marketing communications by contacting them directly. If you opt-out from receiving our marketing emails, you will continue to receive order confirmation and shipping status emails.

Your online account


When setting up an online account at our website, you will be prompted to select a password. The retrieval of personal information relating to you and your order history is only available to you if you provide the correct password that you have created, and all profile information, including your address book, is only available while you are logged in to your account. After providing your password, you can edit or delete your information at any time through the "my account" page.
If you forget your password, a new password will be assigned to you and will be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different address than the one used to register.
Your address book, located in the "my account" page of each website, is your personal storage space. We do not use the information in your address book to send email promotions or catalogs by mail.

Third party service providers


ATLANTIC FLYBOARD will never sell information about you to anyone.
We work with reputable third parties who perform services in connection with the operation of our business. Examples of these services include order fulfillment and shipping, payment processing and authorization, customer database management, marketing and promotional material distribution, website evaluation, etc.
ATLANTIC FLYBOARD allows these service providers access to your information, we require them to maintain your information in the strictest confidence and we do not permit them to use it in any way other than to help us provide you with better service.
We currently use the services of a few carefully selected companies to help manage and optimize our Internet business and communications. These companies help us to measure the effectiveness of our advertising and better understand how visitors use our sites. To do this, cookies are placed on computer browsers and web beacons are placed on our website on our behalf. The type of information collected in this manner includes pages visited, products viewed and products placed in your shopping cart. By supplementing our records, this information helps us to identify what pages are most attractive to our visitors, which of our products most interest our customers and what kinds of offers our customers like to see.

Cookies and web beacons


Cookies are small data files that are automatically stored on your computer when you visit our website. Cookies are used to track the pages of the websites you’ve visited and do not retain any personally identifiable information such as your name, address or any financial information. We may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our website. By using our website, you consent to our placement of cookies on your computer.
You may occasionally get cookies from our business partners or other third parties. We have no access to or control over these cookies.
You can choose to have your computer warn you each time a cookie is being sent to you or you can choose to turn off all cookies. You do this through browser settings. Please note, however, that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.
We also work with other companies who use tracking technologies, including web beacons, to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to our website about your interaction with our communications, including advertising and e-mails. If you object to web beacons, we recommend that you follow the instructions for deleting existing cookies and disabling future cookies. We will still know how many of our e-mails are opened and we will automatically receive your IP address, a unique identifier for your computer or other access device but we will not identify you as an individual.

Children’s privacy 


ATLANTIC FLYBOARD is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. We do not sell products for purchase by children and all children's products we sell are for purchase by adults only.

Security


Our website’s bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.

Updates to privacy policy


Please review the site periodically to see any updates to the information provided here. This privacy policy was last updated on February 20, 2013.